THE ELECTRIC GUITAR
The electric guitar revolutionized popular music a half-century ago, and continues to be its greatest tool of expression. Before this, instruments were mechanical and acoustic alone. Now, through electronic technology, our electrified beat enthralls the world with harmony and joy!
NO MUSIC, NO LIFE!
Terms of Service - BELOW
ARTICLES AND INFORMATION:
Who I Am and What I Do - plus the secret to happiness!
QUALIFICATIONS AND EXPERIENCE:
BSEE Summa Cum Laude, Cooper Union 1976.
ELECTRO-HARMONIX: Manager of Analog Circuit Design, 1976 to 1981. Designed the Deluxe Memory Man, Deluxe Electric Mistress, and many other classic pedals during this period and subsequently as a consultant.
PIGTRONIX: Inventor of the Mothership Guitar Synthesizer and Rototron Rotary Speaker Simulator. Designed the analog circuitry in all Pigtronix products now on the market.
XVIVE: Engineer-designer and consultant since 2013.
For information on ANALOG CIRCUIT DESIGN - ELECTRONICS ENGINEERING SERVICES, please send an inquiry with technical details to: firstname.lastname@example.org
Guitar Pedal Repairs and Custom Modifications
TERMS OF SERVICE
not sell schematics or parts.
Engineering responsibilities have priority, but I still often find time for selected repair and modification work, primarily on vintage Electro-Harmonix pedals of my own design such as the Deluxe Memory Man and Deluxe Electric Mistress. I do not service Pigtronix, Xvive, or other pedals built with surface-mount (SMD) components. I do not service vacuum tube or digital equipment; analog solid-state only. Feel free to e-mail for a list and description of the custom mods available for your specific Electro-Harmonix pedal. I do not service the Russian-made reissue pedals.
No serviceperson can quote you a fair price for a repair without first finding out exactly what is wrong, what parts will be needed, and how much labor will be required. Any estimate given without this information being known is a "guesstimate" - and often is higher than necessary. If you are given an estimate without any preliminary diagnostic work, should the actual repair only take five minutes, many service people will still charge you the full guesstimated amount. Some will give you a "lowball" guesstimate to get your business, then charge more than you expected when the work is done. By doing diagnostic work prior to giving an estimate I protect you from such nasty surprises.
A bench fee is normally
charged for the diagnostic work required to determine what is wrong.
This is fair compensation for that work, and is credited towards the
total parts and labor cost if you decide to go ahead with the repair. If
desired, I can give you a free estimate based on the problem as it is
described to me, but it must be understood that without any diagnostic
work this estimate may not be accurate.
DAMAGED, ATTEMPTED REPAIR, AND
DAMAGE may be physical, or electrical, as from the application of excessive voltage. TAMPERING includes a previous unsuccessful repair attempt, or any undocumented modification whether successful or not. Pedals with these conditions require far more time and labor for test and diagnosis, and I must charge accordingly. In some cases such pedals are damaged so badly that it would cost more to fix them than they are worth. In cases of damage or tampering the diagnostic bench fee is higher than otherwise, but of course is fully deductible from the total parts and labor cost if you decide to proceed with repair. This charge applies however even if repair is not feasible, and must be paid in advance in certain cases.
I do not service surface-mount component board, multi-layer board, or digital equipment; analog solid-state only.
INTERMITTENT OR NON-EXISTENT PROBLEMS:
Occasionally I receive a pedal that has nothing wrong with it, the problem actually being in other equipment it was being used with. Sometimes a problem is intermittent, and cannot be detected until it shows up again. In such cases, a bench fee plus shipping/handling is charged, and the unit is returned as-is. The bench fee is FULLY DEDUCTIBLE from the parts and labor charge for any repairs done on the same unit for the same problem within 30 days from the date of return shipping.
needed and desired, I can cosmetically recondition (clean, touch up
paint scratches, and relacquer) the box of any Electro-Harmonix guitar
pedal so it looks almost like new when you get it back. Reconditioning, like custom mods, can raise the
resale value of a pedal considerably. Deep
scratches, bends, dents, and rust staining cannot be removed.
PAYMENT AND TURNAROUND TIME:
My turnaround time is short. The work is usually completed within a few days of receiving your pedal. Unless agreed otherwise beforehand (as for a diagnosis and estimate), receiving the pedal will be considered consent to proceed with the work. Unless requested otherwise, please send no payment until you are billed after the work is completed.
For FAST SERVICE: Please pay PROMPTLY with a POSTAL money order, Western Union money transfer, CERTIFIED check, or CASH. I will then ship your pedal within a day or two of receiving payment. DO NOT send payment by certified mail - first class mail ONLY, no signature required. Otherwise, due to bad postal service here, I may not get it. Please email me the Western Union money transfer control number and the EXACT name you used to purchase it if you pay that way.For SLOW SERVICE: Pay by personal or company check or a non-postal money order. There will be A DELAY of TWO TO FOUR WEEKS until payment clears the bank before shipping.
NO PAYPAL, CREDIT CARDS, or WIRE TRANSFERS can be accepted.
SHIPPING:Shipping is usually the most time-consuming part of the repair cycle. I ship by FedEx Ground. Shipments carry insurance, but there is a service charge for filing a loss or damage claim.
STORAGE CHARGES AND UNCLAIMED UNITS:
Please pay promptly when billed. Should payment not be received within one month of the billing date, a weekly STORAGE CHARGE will begin to accrue. Should a bill remain unpaid three months from the billing date, the unit will be considered ABANDONED PROPERTY and WILL BE SOLD or DISASSEMBLED FOR THE PARTS, unless previously agreed otherwise with the sender.
I warranty all repair work, parts and labor, for 30 days from the date of shipment to you. This warranty is VOID if any damage, tampering, attempted repair, or modification has occurred subsequent to my delivery to the shipping carrier.
CONTACT ME prior to sending any pedal to be certain I can fix or mod
it. If so, I will send you my shipping address.
ENCLOSE with the pedal:
1) A detailed description of the problem needing repair and/or a list
of the mods desired.
2) If you have been given a cost estimate, enclose a copy of that email.
3) Your full name and return shipping address, and email address.
I will notify you by email when I receive your pedal, when the work is completed, and upon receiving payment and shipping it back to you.